Careers

JOB DESCRIPTION – Senior Account Manager (UK and US) 

The Company

Unreal Digital Group is a full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing. 

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring: 

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team. 

The Role

As Senior Account Manager you will support the Client Services Team and report directly into an Account Director. You will use a broad range of multi-channel delivery skillsets with a key focus on implementation rigor and discipline as part of our client delivery team.

This position holds responsibility for core campaign delivery across a number of clients. You will be an essential lead in implementing new processes and will use and input to our regular reporting for both internal audiences (forecast, billings) and clients (status, campaign measurement and ROI reporting).

For this role, we are looking for a seasoned marketer with understanding of full funnel campaigns, marketing technology and paid search and paid social, in order to provide direction for the team.  

Key Responsibilities Include:

Client-facing

Work directly with clients maintaining and expanding relationships in partnership with the Account Directors and VP of Client Services to build and strengthen key client relationships.

Financial Management

Manage the financial lifecycle of projects and work with the Account Director to manage monthly actual and forward forecast of billings per client. Manage budget utilization against project completion across clients.

Project Management

Set up and manage the delivery of key client campaigns – on brief, on time and in budget:

• Demonstrate consistent process rigor: work within and influence process, lead status reporting and regular client project status meetings with detail-oriented actioning of client feedback
• Manage multiple clients and campaigns in parallel, adopting a problem-solving mind-set and communicating clearly and logically both verbally and in writing

Stakeholder Management

Work closely with internal and external partners to ensure our level of delivery meets expectations

• Ensure required internal resource (e.g. tech) is scheduled in line with agreed timelines
• Quote new project work (liaising with external suppliers for production quotes)
• Support other team members when required (across the creative, sales and one-to-one calling teams)

Creative, digital & demand focus

Sound digital thinking with demand generation campaign experience from inception to completion:

• Multi-channel thinking and delivery across a customer / buyer journey
• Support the go live of automation-driven campaigns
• Lead with a creative mindset, developing written and verbal creative briefs

Reporting

Status and financial reporting in line with Financial and Project Management tasks above.

Training

Assist the VP of Client Services  in onboarding and training new Client Services team members.

Skills and Experience

• At least 4-5 years’ experience in a B2B marketing agency 
• Highly motivated and a self-starter with sales and client service skills
• Solid experience in marketing automation platforms, sales enablement and ABM
• Enthusiastic, a go-getter who is happy to take the initiative and able to work at pace, jumping between different projects
• Commercially-focused with prior experience in a client service role – preference to those with B2B Demand Gen or Content Marketing gained whilst working in an Agency environment 
• Has the drive to work independently and who takes pride in their work.
• Strong understanding of the B2B Technology landscape
• Highly organized multi-tasker with impeccable attention to detail
• Experience of working in a fast-paced environment, managing multiple projects

Reports to: Account Director

Position type: Full time, Permanent

Position compensation: Competitive

Position Location: Fully Remote in US. In the UK, remote with regular team collaboration in London.

Why UDG:

We are a well-funded agency startup with big dreams! We have each other’s backs, we like to work hard and have fun.  We have been known to have Alpacas join our team meetings, and visit the spa as a bonding activity.  We believe strongly in being good humans.

Some of Our Benefits: 

1. Health benefits – Employer provided plans with significant contribution 
2. Retirement plan with employer match 
3. Unlimited PTO with ample encouragement to take time to refresh 
4. Professional development resources (including free subscription to Lynda and management training) 
5. Monthly remote work stipend for phone & internet costs 
6. Generous maternity/paternity leave policy 
7. Other perks and benefits! 

JOB DESCRIPTION – Creative Director – UK

The Company

Unreal Digital Group is a global, full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing. 

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team. 

The Role

Creative Director role is a critical role. Leading a team of thinkers and doers, the creative director will bring a mix of marketing expertise, creative flair and business acumen to the role, supporting our team to create campaigns that convert. We’re looking for an experienced manager of people, someone who can inspire others while taking our creative output to a new level as we continue to grow. The ideal candidate will have a natural eye for design and be a prolific generator of dynamic ideas that connect with all types of audiences.

Objectives of this role

• Inspire, lead and review the work of the creative teams for all web, print, and digital marketing content
• Spearhead and manage creative strategy for both small and large projects, harnessing brand design, copy, art, and digital technology
• Collaborate with the marketing and sales departments in developing marketing plans, analyzing results, and identifying opportunities
• Develop internal marketing campaigns that translate objectives across business units into clear and motivating creative strategies
• Analyze brand tracking, market trends, consumer needs, and the competitor landscape
• Meet budget requirements by forecasting and managing expenses

Key responsibilities include:

• Oversee the creative process and ensure marketing plans of campaigns are followed and within budget
• Manager and inspire a team of creative professionals, including designers, content creators and writers fostering a collaborative and innovative work environment
• Ensure all creative outputs adhere to brand guidelines, maintain  high standards of quality
• Oversee presentation of final concepts and obtain approvals for deliverables
• Produce fresh, innovative work that translate complex ideas into compelling print materials and digital experiences 

Skills and Experience

• Bachelor’s degree (or equivalent) in Graphic Design, Fine Arts, or a related field (or equivalent work experience).
• Proven experience as a Creative Director or similar role in branding and digital communication.
• Proficiency in design software, with expertise in at least one of the following: Figma, Adobe Creative Cloud (Photoshop, Illustrator, InDesign, etc.).
• Strong portfolio showcasing your work in branding, graphic design, and digital communication.
• Excellent leadership and team management skills.
• Exceptional creativity and a keen eye for detail.
• Strong project management and organizational abilities.
• Excellent communication and interpersonal skills.
• Knowledge of industry-specific design trends and regulations.
• Familiarity with emerging design technologies and tools.
• A passion for staying up-to-date with design and communication trends.

Reports to:  Agency President

Position type: Full time

Position compensation:  TBD

Position Location: Fully Remote in UK.  Regular team collaboration in London.

Why UDG:

We are a well-funded agency startup with big dreams! We have each other’s backs, we like to work hard and have fun.  We have been known to have Alpacas join our team meetings, and visit the spa as a bonding activity.  We believe strongly in being good humans.

Some of Our Benefits:

1. Private medical – Employer provided plans
2. Retirement plan with employer match 
3. Professional development resources
4. Monthly remote work stipend for phone & internet costs 
5. Other perks and benefits!

JOB DESCRIPTION – Writer (UK and US)

The Company

Unreal Digital Group is a global, full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing.

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team.

The Role

The Content Writer is  responsible for crafting engaging and persuasive copy for a variety of digital platforms for client projects. They will utilize strong writing and creative ability to develop new content for all aspects of our client projects including but not limited to photography, rendering, video, infographics, and listing content. Leveraging SEO and data analytic insights with agency partners, to improve ratings and site traffic.

Objectives of this role

• Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
• Raise the bar continually for writing fresh copy that connects with a desired audience and drives action
• Be adept at varying the voice, style, and other characteristics of messaging based on the industry, company, or target audience
• Maintain up-to-date knowledge of communications- and client-related industry trends
• Stay current on the appropriate style guidelines and brand voice for consistent messaging

Key responsibilities include:

• Develop and create high-quality, UX-focused website copy that engages users, communicates key messages, and drives conversions.
• Write SEO-focused blogs and articles that increase organic search traffic and enhance the visibility of our clients’ brands.
• Craft compelling digital ad copy for various platforms, including search ads, display ads, social media ads, and more, with a focus on driving click-through rates and conversions.
• Create persuasive email marketing copy that effectively communicates our clients’ value propositions and drives engagement and conversions.
• Collaborate with the marketing team to develop and execute social media content calendars that align with our clients’ brand voices, drive engagement, and increase their social media following.
• Conduct thorough research on industry trends, target audience preferences, and competitors’ content strategies to inform and enhance your writing.
• Optimise content for search engines by incorporating relevant keywords, meta tags, and other SEO best practices.
• Ensure consistency in brand messaging, tone, and voice across all digital platforms.
• Stay updated on the latest trends and best practices in digital content writing, SEO, UX, and digital advertising.

Skills and Experience

• Minimum of 3 years of experience as a Digital Content Writer or similar role, with a portfolio showcasing a diverse range of digital content.
• Excellent writing and editing skills, with a keen eye for detail and the ability to adapt writing style to different platforms and target audiences.
• Strong understanding of SEO principles and experience in optimizing content for search engines.
• Familiarity with website user experience (UX) best practices and the ability to create content that aligns with UX principles.
• Knowledge of digital advertising platforms, including Google Ads, Facebook Ads, and other popular advertising channels.
• Proficiency in using content management systems (CMS) and email marketing platforms.
• Familiarity with social media management tools and an understanding of social media trends and best practices.
• Ability to work in a fast-paced environment, meet deadlines, and manage multiple projects simultaneously.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Reports to:  Creative Director

Position type: Full time

Position compensation:  TBD

Position Location: Fully Remote in US.  In the UK, remote with regular team collaboration in London.

Why UDG:

We are a well-funded agency startup with big dreams! We have each other’s backs, we like to work hard and have fun.  We have been known to have Alpacas join our team meetings, and visit the spa as a bonding activity.  We believe strongly in being good humans.

Some of Our Benefits: 

1. Private medical – Employer provided plans
2. Retirement plan with employer match 
3. Professional development resources
4. Monthly remote work stipend for phone & internet costs 
5. Other perks and benefits!

JOB DESCRIPTION – Designer- UK

The Company

Unreal Digital Group is a global full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing. 

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team. 

The Role

The Designer is responsible for all aspects of the creative work including: research, idea generation, concept exploration, design development and finalization. We’re looking for a talented graphic designer who can take concepts and ideas and create visual representations, in both print and digital media. The ideal candidate will have expert knowledge of current design software and be skilled in every step of the design process, from concept to final deliverable. Collaborating with multiple teams across the company, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects. The successful candidate will have a thorough understanding of branding and marketing, and be able to find the right style and layout for every project.

Key responsibilities include:

• Work closely with art directors, writers, and international stakeholders, focusing on crafting user-friendly designs while adhering to client guidelines
• Apply expertise in design thinking/principles/typography and cross-channel creative execution to a wide range of assignments such as user interface design, digital display, video, email, direct mail, print collateral, presentation narratives and identity development
• Ensure all designs are visually compelling while adhere to brand guidelines
• Ensure that internal deadlines, timetables and approval procedures are adhered to for assigned project phases
• Stay current with contemporary design and technology trends

Skills and Experience

• Bachelor’s degree (or equivalent) in graphic design, art, or related discipline
• Three or more years of experience in professional graphic design, preferably with a creative or marketing agency
• Three or more years experience in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Strong portfolio showcasing a range of digital design work, including b2b design experience
• Exceptional attention to detail and a keen eye for aesthetics
• Excellent communication and teamwork skills

Reports to: Creative Director

Position type:Full time

Position compensation:  TBD

Position Location:Fully Remote in UK.  Regular team collaboration in London.

Why UDG:

We are a well-funded agency startup with big dreams! We have each other’s backs, we like to work hard and have fun.  We have been known to have Alpacas join our team meetings, and visit the spa as a bonding activity.  We believe strongly in being good humans.

Some of Our Benefits: 

1. Private medical – Employer provided plans
2. Retirement plan with employer match
3. Professional development resources
4. Monthly remote work stipend for phone & internet costs
5. Other perks and benefits!

JOB DESCRIPTION – Account Manager – UK

The Company

Unreal Digital Group is a global full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing. 

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team. 

The Role

As an Account Manager you will support the Client Services Team and report directly into an Account Director.

You will have the opportunity to work on several key clients across B2B Marketing channels and as part of a team delivering commercially focused activity for technology clients, globally. You will also be in charge of leading a project forward holding all key responsibilities for a successful delivery.

This position holds full responsibility for the performance, delivery, and management of a campaign. You will be an essential lead in coordinating the implementation of client services fundamentals as well as new processes and will manage and administer systems to inform internal audiences and clients.

Key Responsibilities Include:

Client-facing

Work directly in partnership with the Account Director and when required Senior Account Manager to maintain, build and strengthen key client relationships. You will be expected to lead with confidence and to be able to have detail-orientated conversations with our clients.

Financial Management

Oversee the financial lifecycle of projects and provides information on project budget and client’s campaign performance (e.g. progress against target pipeline).

Project Management

Set up and manage the delivery of key client campaigns – on brief, on time and in budget:

• Process rigor: work within agreed process, lead status reporting and regular project status meetings with clients with detail-oriented actioning of client feedback
• Manage multiple clients and campaigns in parallel, adopting a problem-solving mind-set and communicating clearly and logically

Stakeholder Management

JOB DESCRIPTION – Group Account Director – UK

The Company

Unreal Digital Group is a global full-service, women-led demand generation agency that helps humans look, feel, and sound different from what traditional B2B marketing has been. Our secret sauce is in what we believe in — creating B2B marketing for the storytellers, the innovators, and the people behind B2B brands through services including strategy and planning, content creation, campaign execution, ABM, marketing technology, channel marketing, and geo-marketing. 

B2B buyers of today are overwhelmed with traditional marketing messages. Buyers want more authentic experiences and partnerships. We focus on the real people behind target markets by telling more compelling, customer-centric stories. Communicating human-to-human is what solves pain points and goals. And it drives real results. 

We are Unreal Digital Group – Boldy human. Boldy B2B.

Commitment to Inclusive Hiring

Unreal Digital believes that a broad range of ideas, life experiences, and backgrounds enriches our workplace, contributes to innovative thinking, and attracts talented people. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich cultural and racial diversity of our communities. We strongly encourage candidates from underrepresented communities to apply to join the Unreal Digital team. 

The Role:

A fantastic opportunity has arisen for an experienced Group Account Director to join the UDG team. 

You would lead your client delivery team, providing strategic direction, financial control and day-to-day operations of the accounts, helping to lead your team in the planning, creation and implementation of campaigns while ensuring quality of work and delivery of services to the highest standard.

The role would specifically include:

Client Relationship Development:

1. Build and maintain strong relationships with all key client decision makers at both a senior and operational level in order to be commercially successful
2. Review and monitor client feedback (positive and negative) on a constant basis to ensure clients feel their needs are being met
3. Encourage clients to allow us to actively participate in the development of campaign strategies and communication plans at initial planning stages so we can guide, advise and add value in the pursuit of delivering award-winning marketing programs
4. Proactively instigate client and internal brainstorms to achieve the strategic and creative goals of the account

Account Growth

1. Direct, retain and grow your client portfolio to meet annual revenue and margin targets
2. Lead new business chemistry meetings, pitches and proposals
3. Create comprehensive account plans to win new business from new and/or existing clients
4. Staying abreast of the latest technology/IT market trends and challenges alongside new and emerging B2B marketing solutions
5. Direct and manage your account teams to ensure campaigns are executed in accordance with client expectations and quality standards
6. Taking the lead in annual/ bi-annual procurement, client and campaign reviews
7. Maintain rigorous financial management of all client accounts, providing accurate monthly forecasts and demonstrating full commercial control over all client accounts 
8. Reporting into and supported by the Global Client Services Director, this exciting senior role is a great opportunity for a talented and passionate Group Account Director to manage and develop their own portfolio of global blue-chip brands.

Marketing Campaign Management and Execution

1. Provide excellent account direction by proactively advising clients on top level marketing strategies, developing clear briefs that inspire creative marketing solutions that deliver results.
2. Support the Account Managers in preparing campaign proposals, identifying clear deliverables, accurate budgets, realistic timelines, with ROI measurement criteria
3. Attend client meetings (traveling abroad when required) or conference calls (sometimes after working hours) to take new campaign briefs, taking the lead role in a meeting/call to understanding client requirements
4. Develop and deliver successful marketing campaigns from brief through to ROI

Team Direction

1. Work with the team to nurture their performance, skills and personal development to ensure that all campaigns are executed flawlessly from briefing to post-campaign reporting.
2. Inspire, motivate and mentor the team to manage clients professionally
3. Train and guide the team to ensure full understand of the client brand, their key products and services, business sectors, and buyer behaviors
4. Ensure their campaigns are constantly delivering results and being managed to a high standard and delivered within the agreed timeline
5. Ensure they follow all UDG’s internal processes and procedures correctly and consistently
6. Maintain a reasonably detailed knowledge of what campaigns they are working on (and its status) to be able to cover for any absence and provide a point of escalation for the client.

Skills, Competence and Experience

1. At least 15 years’ experience in an B2B marketing agency
2. Understanding of waterfall planning and funnel metrics, and the ability to build top down/bottoms up demand gen plans based on client revenue goals
3. Martech savvy – understanding of marketing automation platforms, sales enablement, ABM and other related tools and the role it plays in revenue generation for our clients
4. Experience with using and reporting using project management solutions
5. Strong understanding of budgeting and forecasting from an agency perspective
6. Experience working with B2B companies (tech/SaaS strongly preferred)

Reports to: Global VP of Client Services

Position type: full time

Position compensation: commensurate with experience

Position Location: Fully Remote in UK.  Regular team collaboration in London.

Why UDG:

We are a well-funded agency startup with big dreams! We have each other’s backs, we like to work hard and have fun.  We have been known to have Alpacas join our team meetings, and visit the spa as a bonding activity.  We believe strongly in being good humans.

Some of Our Benefits: 

1. Health benefits – Employer provided plans with significant contribution 
2. Retirement plan with employer match 
3. Flexible time off with ample encouragement to take time to refresh 
4. Professional development resources (including free subscription to Lynda and management training) 
5. Monthly remote work stipend for phone & internet costs 
6. Generous maternity/paternity leave policy 
7. Other perks and benefits!